quiz communications

True or False Questions

 

1.      Writing involves a three-step process that consists of pre-writing, outlining, and revising. 

 

2.      Good business documents must be written to suit the needs, interests, and knowledge of the writer. 

 

3.      It is important to know whether the reader of a document is higher or lower than you in an organization.

 

4.      In writing a proposal for an engineering project, it is important to know the technical expertise of the audience.

 

5.      You should adapt your document accordingly if you think the reader has a negative opinion of you.

 

6.      Text messaging is one channel of communication. 

 

7.      A phone call is the best way to convey a complex or detailed message. 

 

8.      A phone call can substitute for a formal business letter if the writer has a good relationship with the receiver.

 

9.      A face-to-face conversation is always the best way to communicate. 

 

10.  A rich medium is desirable for breaking bad news. 

 

11.  Brainstorming is only useful when it takes place within a group. 

 

12.  Clustering is a process for visually sorting ideas. 

 

13.  The sequential model of development describes the arrangement of steps in a process. 

 

14.  For continuity, a document should be drafted in the correct order. 

 

15.  Talking about your project with a colleague may help a writer deal with writer’s block. 

 

16.  Switching to another task is sometimes the best way to get around writer’s block.T

 

17.  When writing under the pressure of a deadline, it can be helpful to start with the easiest parts of the document.

 

18.  You should revise your document right after finishing it because it will be fresh in your mind at that point.

 

19.  Making changes on-screen is the best way to revise a document.

 

20.  Collaborative writing projects require up-front planning.

 

21.  Collaboratively-written documents usually take a shorter time to write than individually-written documents.

 

22.  A general principle to follow when critiquing someone’s work is to be an attentive and responsive listener.

 

23.  Substantive content editing involves proofreading and correcting sentence style and format.

 

24.  A critical read-through includes reading for completeness, structure and coherence, and reading for accuracy.

 

25.  One way to overcome writer’s block is to always work on the document in order from beginning to the end