HA425 Unit 5: TQM/CQI in Health Care and the Outcome Model of Quality - Discussion

Discussion Topics

1. Describe the different types of consumers of healthcare industry.

2. Define the differences between qualitative and quantitative modalities for measuring consumer satisfaction.

3. Explain the rationale for involving the patient in quality improvement efforts.

Assignment must be 300- 350 words, strictly on topic, original, and well detailed contributions to the quality of the discussion by making atleast frequent 2-3 informed scholar references.

NO PHARGIARISM! Please thoroughly read and follow all instructions, grading rubric, and requirements and answer all the questions accordingly for this assignment.

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