Let’s wrap up this project and put another feather in our caps. So far HP and Palm like what we’ve been doing. I have this last project which involves analyzing Palm’s feedback loops and organizational learning opportunities. I want you to take a look at the feedback loops in Palm, Inc. Identify one Balancing Loop and one Reinforcing Loop. These feedback loops should be critical to Palm’s performance and success. So you should have a good idea of what these are from your previous analysis. Explain each one of these loops – what are the causal factors and how do they affect each other. for the Reinforcing loop, you should look for an area where there is growth and for the balancing loop, you need to look for goal behavior. Once you have identified and explained these critical feedback loops, you need to identify how Palm has generated organizational learning, AND how they can go further and generate additional organizational learning. What do they need to do to improve their performance further? Again, you need to write a cohesive, thorough report and make a strong case for your positions. Case Expectations: This is what you need to do: 1. Determine the two critical feedback loops. Describe each Feedback Loop that you identify in your organization and explain why you selected them. Make sure you explain the Loop, the cause and effect process within the Loop. You could also include a Causal Loop Diagram. If you do, show the arrows and direction of affect (+ or -). Also, determine what the warrant is for your case. 2. Briefly discuss the theory of organizational learning so that you provide a summary of this information to the execs – establish this as common ground. 3. Identify the learning activities in each feedback loop that Palm has already taken. 4. Then identify the opportunities for organizational learning in each Feedback Loop. Make a Case that these are learning opportunities. Logically show how the feedback process provides an opportunity for the organization to learn and improve its performance. Be precise. Depth and breadth in your discussion is always a good thing.
